Vivier Pharma has fast and reliable shipping options wherever you wish to receive your skin care products within the United States of America.
For shipping to Canada and Internationally, please visit vivierskin.ca
Shipping Options and Transit Times
We offer free Standard shipping on orders over $100.
- Standard 3 days* $10.00
- Standard $100+ 3 days* FREE
- Express 1 day* $29.95
*Business days to major city regions in USA. Some additional delays may be experienced for regions outside of major city regions.
Visit vivierskin.ca to place orders for Canada and International delivery.
Order Processing Time
Orders are typically processed within 2 business days or less. Processing times may be longer during high volume periods or due to unforeseen circumstances. Shipping transit times are over and above processing times.
Confirmations (Order & Shipping)
All shipping options have tracking numbers for live tracing. At the time of placing your order with us you will receive an "Order Confirmation" by email confirming reception of your order. Once your order has been packed and shipped you will also receive a "Shipping Confirmation" by email providing you with your shipment tracking number. To ensure you receive our confirmations simply add us (firstname.lastname@example.org) to your email address book.
Prices listed on Vivier Pharma’s website are in US Dollars (USD) and all orders are processed in US Dollars (USD).
Contact Customer Care directly at email@example.com within 3 business days of receipt to advise of any shipping discrepancies (incorrect item received, missing item). Vivier Pharma will not be responsible for any discrepancies reported after 3 days of receipt.
Please note that shipping charges (and returns charges if applicable) are non-refundable. You will still be charged the shipping fees and any return fees if you refuse the items at the time of delivery.
Unclaimed Packages / Wrong Address Provided
Please note that any unclaimed shipments, refused shipments or returned packages due to wrong address provided are subject to the return shipping costs plus the original shipping charge that was paid by Vivier Pharma to send the package. If the shipping costs were originally paid by the customer, only the return shipping costs and any fees associated with the unclaimed or refused shipment will be charged to the customer. Please double check that your “shipping address” is correct to avoid incurring this fee. We will contact you if your unclaimed package is returned to us.
Changes to these terms
Vivier reserves the right to modify or change these conditions or refuse any order at any time at its sole discretion.
rev. June 2023