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SHIPPING
INFORMATION

Vivier Pharma has fast and reliable shipping options wherever you wish to receive your skin care products within the United States of America. Visit vivierskin.ca to place orders for Canada and International delivery.

Shipping Options and Transit Times

USA

Standard 2-4 business days* FREE

Express 1-2 business days* $29.95

*Transit times to major city regions in USA. Some additional delays may be experienced for regions outside of major city regions.

INTERNATIONAL

Visit vivierskin.ca to place orders for Canada and International delivery.

Order Processing Time

Orders are typically processed within 24 business hours however please allow up to 3 business days to process your orders during peak times. Shipping transit times are over and above order processing times.

Confirmations (Order & Shipping)

All shipping options have tracking numbers for live tracing. At the time of placing your order with us you will receive an "Order Confirmation" by email confirming reception of your order. Once your order has been packed and shipped you will also receive a "Shipping Confirmation" by email providing you with your shipment tracking number. To ensure you receive our confirmations simply add us (onlinecare@vivierpharma.com) to your email address book.

Prices/Currencies

Prices listed on Vivier Pharma’s website are in US Dollars (USD) and all orders are processed in US Dollars (USD).

Shipping Discrepancies

Contact Customer Care directly at onlinecare@vivierpharma.com within 3 business days of receipt to advise of any shipping discrepancies (incorrect item received, missing item). Vivier Pharma is not responsible for any discrepancies reported after 3 days of receipt.

Non-Refundable

Please note that shipping charges (and returns charges if applicable) are non-refundable. You will still be charged the shipping fees and any return fees if you refuse the items at the time of delivery.

Unclaimed Packages / Wrong Address Provided

Please note that any unclaimed shipments, refused shipments or returned packages due to wrong address provided are subject to the return shipping costs plus the original shipping charge that was paid by Vivier Pharma to send the package. If the shipping costs were originally paid by the customer, only the return shipping costs and any fees associated with the unclaimed or refused shipment will be charged to the customer. Please double check that your “shipping address” is correct to avoid incurring this fee. We will contact you if your unclaimed package is returned to us.

Vivier Pharma reserves the right to refuse any order.

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